Privacy Policy

Glid Stack is a software development company that designs and builds web applications, mobile apps, AI solutions and custom software. For the purposes of this policy, we are responsible for the personal information described here. You can reach us at info@glidstack.com or +92 311 4446561.

We collect information in two ways: when you give it to us, and automatically when you use the website.

• Contact form: your name, email address, message, and the options you select (what you are looking for, the expertise you need and your budget range).
• Direct contact: anything you include when you email, call or message us on WhatsApp.
• Call bookings: when you book a strategy call, you do so on Calendly, which collects the details you enter there under its own privacy policy.
• Technical data: like most websites, our hosting provider records standard server logs (such as IP address, browser type, pages requested and timestamps) to deliver the site and keep it secure.

We do not use advertising cookies, and we do not run third-party analytics or tracking scripts on this website.

• To reply to your enquiry and discuss your project.
• To prepare proposals, estimates and agreements you have asked for.
• To deliver and support services under a contract with you.
• To keep the website secure and working properly, and to prevent spam and abuse.
• To meet our legal, accounting and regulatory obligations.

We do not sell, rent or trade your personal information, and we do not use it for automated decision-making.

Where data protection laws such as the GDPR apply, we rely on: your consent (for example, when you submit the contact form); steps you ask us to take before entering into a contract; our legitimate interests in running our business and responding to enquiries; and compliance with legal obligations. You can withdraw consent at any time.

We use a small number of trusted providers to run this website. Each processes data under its own privacy policy:

• EmailJS: delivers contact form submissions to our inbox.
• Calendly: handles scheduling when you book a call.
• Our hosting provider: serves the website and keeps the server logs described above.

This website does not set non-essential cookies. If you follow a link to a third-party service such as Calendly, that service may set its own cookies, which are governed by its policies.

We keep enquiry details for as long as needed to respond and to maintain our working relationship, and generally no longer than 24 months after our last contact unless a longer period is required by law. Information related to client projects is kept for the period set out in the relevant agreement.

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and limiting access to people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our team and service providers may process information in countries other than your own. Where we transfer personal information internationally, we take reasonable steps to ensure it remains protected.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct or update it.
• Ask us to delete it.
• Object to or restrict how we use it.
• Withdraw consent you have given.
• Lodge a complaint with your local data protection authority.

To make a request, email info@glidstack.com. We aim to respond within 30 days.

This website is intended for businesses and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.

This website links to other sites, such as Calendly and social networks. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

We may update this policy from time to time. When we do, we will post the updated version on this page, and significant changes will be highlighted on the website.

If you have any questions about this Privacy Policy or how we handle your information, please get in touch. You can reach us at info@glidstack.com or +92 311 4446561.